Clinical Services

Quality skilled clinical care takes more than just a good therapist. It takesĀ on-going education, experienced management, and state-of-the-art technology to achieve successful outcomes and proven results.

Tender Touch delivers in all areas. The key to our success is our ability to partner with your team to promote outstanding performance, excellent client outcomes and superior customer satisfaction.

Clinical Services

Clinical Programs and Staff


Quality Clinical Staff

  • Highly skilled PT, PTA, OT, COTA, SLP, and CFY
  • Support personnel, including trained rehab technicians and transporters
  • On-going staff education, training and clinical competencies
  • Coverages provided for all staffing absences and vacations
  • Six to seven day a week programs
  • Flexible evening hours for late day admissions

Qualified Supervisors and Managers

  • Dedicated on-site facility supervisors trained to oversee clinical programsĀ and rehab department operations
  • Experienced regional managers performing regular on-site quality control visits, auditing and training

Screening Programs

  • Quality Indicators
  • Significant Change Assessments
  • Quarterlies and Annuals
  • Discharge Follow-up
  • Equipment Follow-up
  • Thickened Liquid
  • Peg Tube
  • Weight Loss

Facility Education and Training

  • Experts available to train your staff on MDS, PPS, CMI, restorative nursing programs and nursing documentation
  • Accredited continuing education seminars for Physical Therapists, Occupational Therapists, Speech Therapists, and Nurses
  • Education on lifting techniques to decrease work injury and worker’s compensation claims

Clinical Programs

  • Falls Management / Balance
  • Wound Care
  • Walk to Dine
  • Prosthetics / Orthotics / Splinting
  • Edema / Lymphedema Management
  • Contracture Management
  • Morning ADL
  • Positioning / Wheelchair Clinic
  • Restraint Reduction
  • Rehab Dining
  • Cognition / Dementia
  • Communication / Aphasia
  • Dysphagia
  • Voice Disorders
  • Home Assessments
  • Pain Management
  • Cardiac Rehab
  • Urinary Incontinence
  • Employee Injury Prevention

Documentation Review and Claims Management

  • On-going chart auditing and training to ensure compliance with state and federal regulations
  • Medical records review prior to Medicare / Medicaid submission
  • Appeals follow-through from the initial request to the administrative law judge hearing, with proven track record of claim reversal and receipt of payment